Gate.io Review 2025: Is This Feature-Rich Crypto Exchange Right For You?

Review updated Aug 2025

Written by Joe Chappius

- Aug 12, 2025

Reviewed by Ricardo Laizo

Gate.io stands out for its extensive selection of cryptocurrencies and trading options, making it suitable for experienced traders seeking variety.

However, slow customer support and average fee structure are drawbacks. But not the most important ones, which is the fact that the exchange is not available in the US.

While the platform maintains adequate security protocols, users should carefully review withdrawal fees before trading and be prepared for potential delays in support response.

Read the full review

This company is not recommended

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Pros & Cons

  • Extensive Cryptocurrency Selection: Gate.io offers one of the widest selections of cryptocurrencies available for trading among exchanges, making it suitable for traders looking for access to both mainstream and lesser-known tokens.

  • Advanced Trading Features: The platform provides various trading options including spot trading, futures trading, margin trading, and leveraged tokens, catering to both beginner and advanced traders.

  • Staking and Earning Opportunities: Gate.io offers staking services and cryptocurrency loans, allowing users to earn passive income on their crypto holdings.

  • Global Reach: Despite some geographic restrictions, Gate.io maintains a strong international presence as a global cryptocurrency exchange platform.

  • NFT Marketplace: The platform supports NFT trading and even offers fractional NFTs, allowing investors to gain partial ownership of digital assets.

  • Geographic Restrictions: Gate.io is no longer available in the United States, limiting its accessibility to a significant market of cryptocurrency traders.

  • Higher Withdrawal Fees: Gate.io charges higher withdrawal fees compared to other cryptocurrency exchanges.

  • Customer Support Issues: Some users have reported difficulties with customer support response times and problems with account freezes, particularly when trying to resolve issues with their funds.

Gate.io At glance

Read reviews (61)
Written by

Joe Chappius

Company name

Gate.io

Website

https://www.gate.io

Email

support@gate.io

Pricing

Trading fees average around 0.2% for standard users, which is in the middle range for cryptocurrency exchanges. The fee structure is transparent but not particularly competitive.

Customer Support

Multiple user reviews indicate long response times (often 5+ days) and inconsistent helpfulness. While they offer multiple support channels, users frequently report difficulties getting issues resolved, especially regarding account access problems.

Terms and Flexibility

Gate.io offers standard terms in line with industry practices. While they maintain regulatory compliance, their user agreement contains standard legal language that may not be easily digestible for average users. Not available in the US.

Customer Experience

Some appreciate the wide selection of cryptocurrencies but numerous complaints highlight serious issues with frozen accounts, blocked withdrawals and poor customer support. Reports of funds being locked for extended periods with minimal communication

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Details

Gate.io - Investment account

Pricing, commissions & fees

Maker fee0.2%
Taker fee0.2%
Withdrawal fees$25
Daily withdrawal limit$2 milion
Deposit in cryptoYes
Deposit by bankYes
Deposit by cardYes
Deposit by PayPalNo
Other deposit methodsP2P trading options

Features

Exchange typeCentralised (CEX)
Spot tradingYes
Margin tradingYes
FuturesYes
OptionsYes
Market ordersYes
Limit ordersYes
Stop lossYes
Take profitYes
OCO ordersYes
Leverage5
Staking optionsYes
LendingYes
NFTYes
Available on webYes
Available on iOSYes
Available on AndroidYes
Available on desktopNo
Available via APIYes

Investment options

Number of cryptocurrencies3800
Network: BitcoinYes
Network: EthereumYes
Network: BinanceYes
Network: SolanaYes
Other supported networksYes

Security & Support

Year found2013
Regulatory statusLicensed
Two-factor authenticationYes
Cold storageYes
Insurance coverageYes
Whitelisted addressesYes
Full day supportYes
Live chatYes
Email supportYes
Phone supportNo
Community forumsYes
Supported languagesEnglish, Chinese, Korean, Japanese, Russian, Turkish, Spanish, and more

Additional fields

Recommended companyNo

.

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Vika.gorodko

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This exchange is a real plus! Here is the largest number of different tokens that I have ever seen anywhere. Convenient tools for trading both...

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I have not been using this exchange for a long time, about four months, but I have not found any cons yet. If I find...

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Chandragogo888

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Gate io is the best exchange.. because of gate io i can profit more money tha ks gate io

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Gate io.. is easier to use by newbie like me.. and help me about more information of crypto..thank you gate io.

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Its wide range of cryptocurrencies!!

A

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I would like to write a bit about the security system of the Gate.io exchange. Identity verification through a passport, facial recognition, passwords, and Google...

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Good security system!

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Great exchange, it have all what you need to trading in 2023. Fast service, many pairs of coins to trade, earns like staking and futures....

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Thank you for the work

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currently not found

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Gate. Io goood

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No no no no no

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Domikling101

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In an industry often plagued by subpar customer service, Gate.io shines. They provide 24/7 customer support through various channels, including live chat, email, and social...

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One aspect of Gate.io that some users may perceive as less favorable is its rigorous Know-Your-Customer (KYC) process. However, it's essential to understand that this...

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Stepanchenko9977

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As a trader, I want to share my experience using the Gate.io trading platform. Firstly, the Gate.io interface is very intuitive and easy to use....

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Alexandrgh

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Upsides

Gate.io is an excellent cryptocurrency exchange that I highly recommend. As a user, I appreciate the wide range of trading pairs offered, including fiat-to-crypto, crypto-to-crypto,...

Downsides

While there are a few downsides, such as the lack of fiat withdrawals and the occasional delay in receiving OTP, these minor issues are outweighed...

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Jandwa

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Upsides

My best experience on gate.io crypto exchange platform: 1. Security: Gate.io as the best crypto exchange platforms have top-notch security features that protect users' assets...

Downsides

  1. Cryptocurrency exchanges are largely unregulated, which means that there are no standard procedures or protocols in place to protect users from fraud, hacking or...
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Timamagsq

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Upsides

From user prospective, I face all my needs, Gate.io has a lot of great activities, they publish something new every day, there is always something...

Downsides

As of now, I don't have anything which I don't like about this exchange. Gate.io team doing good and helping users face their needs. I...

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Juan.araya.sa

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Upsides

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Arnaudcharpentierg50

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Gate offer a very large choice of cryptos to trade. the exchange started in 2013 and is well know. there is a launchpad to get...

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the user interface is a bit complex for new users but nothing too complicated.

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Antonynovytsky777

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No fiat withdrawals

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Petelovesmanu

Jul 28, 2025

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no staking

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For a long time now, I've been using the P2P market on gate.io exchange for my withdrawals and everything has be fine. Their P2P merchants...

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Delay in receiving OTP is what I experience sometimes. Because I have to wait about 5minutes before receiving it which it should be worked on.

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Josefophe

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Restricted in few countries and regions

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Yowak22

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I don't like that you have to pass KYC, but now, unfortunately, such requirements are everywhere

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This trading app platform that has gained a reputation for its exceptional security measures and user-friendly interface. One of the most important aspects of any...

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Dora.chenting

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so many trading pairs and user-friendly, customer service is good; different products to chose, I like trade crypto on gate.io app!

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everything is good for now

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Oskaras1337

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fast checkout and no signup required

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