Cash App Review 2025: The All-in-One Mobile Banking and Investment Platform

— Review updated Nov 2025

Written by Sam Onelia

- Nov 4, 2025

Reviewed by Ricardo Laizo

Cash App delivers a well-rounded financial platform that excels in user experience while offering reasonable borrowing terms.

The 5% flat fee structure is transparent though not the cheapest option available.

While customer support could be more responsive, the app's versatility with features like Bitcoin purchasing, stock investing, and instant money transfers makes it a solid choice for digitally-savvy users seeking convenient financial management tools.

Read the full review

Cash App At glance

Popularity

96

The popularity score indicates the percentage of customers choosing this company the last 90 days.

Customer Experience

Users appreciate the app's convenience and ease of use, but many report difficulties resolving transaction disputes and account freezes. The CFPB recently ordered Cash App to pay $175 million for inadequate fraud prevention and complaint handling.

Company name

Cash App

Website

https://cash.app

Phone

1-800-969-1940

Email

support@cash.app

Address

1455 Market Street, Suite 600, San Francisco, CA 94103

Pricing

80

Cash App offers relatively straightforward pricing with a flat 5% fee on loans. While this is transparent, it's still a fee that some competitors might not charge. The borrowing limit of $20-$200 is modest but suitable for small emergency needs.

Customer Support

60

Response time was several days for email inquiries, which is average. Support is available via multiple channels, but reviews indicate inconsistent experiences with long wait times and occasional difficulty resolving issues.

Terms and Flexibility

80

Cash App provides clear terms with a straightforward repayment period. The platform is transparent about fees and requirements. The app is user-friendly but limited to select states and has eligibility requirements that aren't always clear upfront.

Pros & Cons

  • Versatile Financial Platform: Cash App offers multiple financial services in one app, including peer-to-peer payments, banking features with a debit card (Cash Card), stock investing, and Bitcoin buying/selling.

  • Fast and Easy Money Transfers: The platform allows for instant money transfers between users, making it convenient for splitting bills, paying friends, or sending money to family members without the delays associated with traditional bank transfers.

  • No Monthly Fees: Cash App doesn't charge monthly subscription or maintenance fees for its basic services, making it an accessible option for users looking to avoid the fees often associated with traditional banking.

  • Investment Accessibility: The app offers commission-free stock trading with the ability to purchase fractional shares, allowing users to start investing with small amounts of money, plus Bitcoin purchasing capabilities.

  • Cash Boost Rewards: Cash App's debit card (Cash Card) offers "Boosts," which are essentially instant discounts at select merchants, providing savings on everyday purchases without requiring a credit card.

  • Loans are limited to $200 each

  • Limited Customer Support: Based on user reviews and complaints, Cash App has been criticized for its customer service, with many users reporting difficulties in reaching representatives and resolving issues.

  • Fees for Certain Services: While basic peer-to-peer transfers are free, Cash App charges fees for certain services, including 3% for credit card funding, 0.5-1.75% for instant transfers to bank accounts, and fees associated with ATM withdrawals.

  • Security Concerns and Scams: Cash App has been targeted by scammers, and because transactions are instant and often irreversible, users who fall victim to scams may have difficulty recovering their funds.

Details

Cash App - Personal Account

Overview

Account typecurrent-checking
Minimum Opening DepositNone
Minimum age18
Monthly feeNone
Interest rate typevariable
Interest rate4%

Requirements

Minimum saving amount$1
Maximum saving amount$250,000

Terms & fees

Withdrawal feesStandard withdrawal: Free, Instant withdrawal to debit card: 0.5% to 1.75%
ATM Fees$2 per withdrawal for non-Cash App Cash Card users

Features

Mobile AppYes
Web BankingYes
Mobile Check DepositYes
Bill PayYes
Person to Person PaymentsYes
Open Banking IntegrationNo

Additional fields

Debit CardYes
Apple PayYes
Google PayYes
Samsung PayYes
Contactless PaymentsYes

Additional fields

Travel insuranceNo
Cashback on PurchasesYes
Retail DiscountsYes
Airport Lounge AccessNo
Concierge ServiceNo

Additional fields

24/7 Phone SupportNo
Live chatYes
Branch AccessNo
Video BankingNo
Priority ServiceNo

Additional fields

Recommended companyYes
Cash App Loan

Terms & fees

Loan amount$20 - $200
Term1 day - 1 month
Annual interest rate1% - 5%
Origination fee5%
Monthly fees$0

Requirements

Minimum age18
Minimum income$0
National bank requiredNo
National phone number requiredYes
Citizenship requiredYes
Electronic identificationYes

Features

Cosigner possibleNo
Revocation periodNo
Accept bad credit historyYes
Weekend payoutYes
Loan extensionsYes
Early paybackYes
Payment within 24 hoursYes
Loan brokerNo
Interest free loanNo

Additional fields

Payment hoursAlways Open
High approval rateNo
Recommended companyYes
Get started

CashApp Borrow is a feature of Cash App that allows you to borrow small amounts from family and friends.

Cash App also provides you with many financial tools, such as buying Bitcoin, buying and selling stocks, earning rewards, and sending funds instantly.

We'll look at how Cash App works, it's features, and whether it's a good fit for you.

Note: Not everyone can borrow money from Cash App and it depends on your credit history, among other things.

Get CashApp now

How We Rate CashApp

At Financer, all lenders go through a thorough research and review process. Here's how we rate CashApp:

CategoryRating
Affordability⭐⭐⭐⭐
Application process⭐⭐⭐⭐⭐
Loan terms⭐⭐⭐⭐⭐
Transparency⭐⭐⭐⭐
Customer support⭐⭐⭐⭐
Overall⭐⭐⭐⭐⭐

Do We Recommend CashApp?

Yes, we recommend CashApp as a reliable lender for small loans. Skip to our full review below and see how we rate CashApp.

Here's what we'll cover in this review:

Want to skip the details? Jump to our final verdict here.

What Is CashApp?

CashApp is a mobile payment platform that enables users to send and receive money easily, purchase Bitcoin, and invest in stocks.

The app is available for iOS and Android devices and is free to download. It was launched in 2013 by Square, Inc, and has gained popularity in recent years.

Here's a quick summary of CashApp:

OverviewFeatures
Loan type:Personal loans
Loan amount:$20 - $200
Loan term:4 weeks
Fees:5.00%
Late payment fees:1.25%
Payout time:Immediately
Requirements:At least 18 years oldU.S. citizenGood credit score

Cash App is ideal for borrowing small amounts quickly, as long as you can repay the loan within four weeks.

Related: Here's how to borrow money from Cash App.

Get cash from Cash App now

Cash App Highlights

One of the most significant advantages of Cash App is its user-friendly interface, which makes it easy to send and receive money with just a few clicks.

Users can also purchase Bitcoin and invest in stocks through the app, which makes it a one-stop shop for financial transactions.

Should you qualify, Cash App allows you to easily borrow small amounts and repay the loan within four weeks.

CashApp also offers a debit card that users can use to make purchases, withdraw cash from ATMs, and earn cashback on select purchases.

One issue is that Cash App is not widely accepted as a payment method, so users may not be able to use it everywhere.

All loans from Cash App Borrow come with a flat fee, which may be a drawback for some borrowers as most lenders don't charge a fee.

Who Is Cash App For?

CashApp is ideal for people who want a quick and easy way to send and receive money, purchase Bitcoin, and invest in stocks.

It is also a great option for people who want to earn cashback on their purchases and have access to a debit card for convenient spending.

Eligibility Requirements

Although there aren't specifically any requirements to qualify for a Cash App loan, borrowers typically have to have a fair to good credit score and be active on the app. Sometimes you also need to have a Cash App debit card activated.

Note that Cash App Borrow is only available in these states:

  • Alabama

  • California

  • Georgia

  • Idaho

  • Illinois

  • Indiana

  • Iowa

  • Kansas

  • Louisiana

  • Michigan

  • Mississippi

  • Missouri

  • North Carolina

  • Ohio

  • Tennessee

  • Texas

  • Utah

  • Virginia

  • Wisconsin

Who It's Not For

Cash App may not be a good option for you if:

  • You want the lowest APR rates

  • Need a loan of more than $200

  • Want to secure a personal loan with longer repayment periods

How To Apply for a Cash App Loan

Tip: Here are more details on how to borrow from Cash App.

Borrowing from Cash App is fast and easy. Here are the steps:

Download the app

Downloading Cash App takes a few minutes and it's available for iOS and Android.

Go to the banking section and click on 'Borrow'

Tap on your balance in the left corner - this will take you to the Banking section.

Choose your amount

If you can't see the heading 'Borrow' it means you don't have access and don't qualify for Cash App Borrow at the moment.

Choose your repayment option

The app will show you the amount you can borrow - this can be between $20 and $200.

Agree and accept

If you want to take up the loan, read the loan agreement carefully and accept it if you agree.

The decision will be made instantly and you'll know if you qualify for the loan within a few seconds.

Cash App Fees

Sending and receiving money with CashApp is free, but there are fees for using other services such as instant deposits and Bitcoin transactions.

The fees are reasonable, with instant deposit fees being 1.5% and Bitcoin transaction fees ranging from 1.75% to 3.75% depending on the transaction amount.

Cash App Payment Terms

mall loans from Cash App Borrow have to be repaid within four weeks. This is similar to many buy now pay later (BNPL) services.

How Financer Rates Cash App

Is CashApp legit? Yes, at Financer we recommend Cash App.** **

At Financer, all lenders go through a thorough research and review process. We don't make recommendations lightly.

All loan applications are made through their easy-to-navigate app with a simple process that takes less than five minutes to complete. The results are instant.

Cash App is great for small loans and as long as you pay on time you'll avoid additional fees. There is a flat 5% fee for each loan, which may be a drawback.

Fees

Seeing that there is no interest charged on these loans, this is a benefit for anyone looking for a quick small loan.

Payments

You have **up to four weeks **to repay a loan from Cash App. This is very similar to most BNPL services and is ideal for small purchases and quick cash emergencies.

Customer Service

CashApp offers customer support via email, phone, and social media. However, some users have reported long wait times and difficulty resolving issues with frozen accounts.

We tested out Cash App's customer service by requesting information via email. Although we did receive confirmation of our inquiry, we only received a formal reply a few days later.

Borrowers will likely get faster responses by using the in-app chat.

Privacy and Security

CashApp uses industry-standard encryption to protect users' personal and financial information. The app also allows users to enable two-factor authentication and set up a PIN for added security.

However, users should be aware that CashApp is not FDIC-insured, which means that their funds are not protected in the event of a bank failure.

Users should also be cautious when using CashApp to purchase goods or services from unverified sellers, as the app does not offer buyer protection.

Borrow from Cash App now

Cash App Alternatives

Here's a list of alternatives to Cash App and how they compare:

LenderReviewsLoan AmountFeesRepayment
ChimeViewUp to $200NoneNext payday
MoneyLionView$50 to $250$0.49-$8.99Next payday
EmpowerViewUp to $250$8Next payday

Should You Take a Loan with CashApp?

CashApp is a good option if you're looking for a fast small loan. However, not all new borrowers qualify for a loan so it might be best to compare all lenders if you're looking to be approved for a short-term loan with the best rates.

CashApp only charges a 5% fee on loans, which is much lower than the APR for typical personal loans, especially payday loans.

Read more CashApp reviews from customers below or add your own.

Apply for a Loan Now \u003e

More Cash App Reviews

What Users On the Web Are Saying

Cash App gets 1.2 out of 5 stars on Trustpilot, with most users being disappointed with the service they received. However, there are positive reviews too:

More User Reviews - Add Your Rating

Read more reviews on Financer from verified users below.

Have you used Cash App before? Leave your review now.

Our Commitment to Transparency

At Financer.com, we're committed to helping you with your finances. All our content abides by our Editorial Guidelines. We are open about how we review products and services in our Review Process and how we make money in our Advertiser Disclosure.

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Cash App Review 2025: Banking, Investing & Payment Platform